FAQ Laundromat Stuttgart-Mitte
What customers of the laundromat Stuttgart-Mitte most want to know, in short answers. For almost 20 years we have been your experts for everything to do with laundry. Type a keyword and the matching answer appears.
Opening hours & location
When is the laundromat Stuttgart-Mitte open?
Monday to Saturday from 6 am to 11 pm. We are closed on Sundays and public holidays. Opening hours and directions
Is Wash&Go open on Sundays?
No. The Sunday and public holiday law in Baden-Württemberg does not allow us to open on Sundays. What you can do instead
Is the laundromat closed on public holidays?
Yes, on all public holidays in Baden-Württemberg, including Epiphany, Corpus Christi and All Saints' Day.
Where exactly is the laundromat Stuttgart-Mitte?
At Wilhelmstraße 11, 70182 Stuttgart, on Wilhelmsplatz near Olgastraße. There is a Rewe opposite, and Bus 43 stops about 80 metres away.
How do I get to the laundromat from Stuttgart-Süd?
From Marienplatz take the U1 or U14 one stop to Österreichischer Platz and walk 9 minutes, about 10 minutes in total. Or take Bus 43 directly. Laundromat near Stuttgart-Süd
Can I park at the laundromat?
Yes, right outside the door, opposite Rewe. The parking spaces are paid.
Does the laundromat Stuttgart-Mitte have Wi-Fi and a kiosk?
Yes. The Wi-Fi is free, and the integrated kiosk is open from 6 am to 11 pm like the laundromat: coffee, drinks, snacks, tobacco, lottery and a DHL parcel point. More about the kiosk. There is a sofa in the lounge for waiting.
Prices & payment
How much does a load cost at Wash&Go Stuttgart-Mitte?
The 8 kg machine costs €5.00, the 18 kg XXL machine €13.50, and the dryer €1.50 per 10 minutes. With the discount card you pay from €3.80, €10.20 and €1.10. Prices with calculator
Does Wash&Go accept card payments?
Yes. The terminal accepts notes and coins, all major credit and debit cards, Apple Pay, Google Pay and the Wash&Go discount card. Then you press start on the machine.
Do I get a receipt?
Yes, after every payment. That helps if you claim the laundry through your company, a practice or an apartment.
Does washing hot cost more?
No. You pay by machine size, the temperature does not matter.
Do I need to register or take out a subscription?
No. You only pay for the machines you start. No basic fee, no contract.
Why does the terminal charge €5.00 although I use the discount card?
Because the discount comes when you top up: you get up to 25 % extra credit, and the machine then charges the standard price.
Is a laundromat worth it compared with my own machine?
Not per load, but often yes once you leave out the purchase, electricity, water and space. The comparison for Stuttgart
Washing & drying
How many washing machines and dryers are there in Stuttgart-Mitte?
14 washing machines with 8 kg, 3 XXL washing machines with 18 kg and 8 dryers with 20 kg drums. All brand new since the renovation.
How does the laundromat work?
Put your laundry into a free machine, choose its number at the payment terminal and pay, then press start. Instructions with all the steps
How much time do I need for washing plus drying?
About 35 minutes of washing and usually 20 to 40 minutes of drying, so 55 to 75 minutes. How to plan your time
Do I need my own detergent?
No, you can buy detergent for €0.70 and fabric softener for €0.40 at the terminal (from €0.50 and €0.30 with the discount card). Your own is allowed too. Detergent tips
Do I have to wait at the laundromat Stuttgart-Mitte?
No, you can go into town in the meantime. Just be back when the machine is done.
Does Wash&Go have a large washing machine?
Yes, 3 large XXL washing machines with 18 kg for €13.50 (from €10.20 with the discount card). Duvets, pillows, curtains or a whole week's laundry fit inside. Large laundry
Can I wash duvets at the laundromat?
Yes, in the 18 kg XXL washing machine, then in the 20 kg dryer. Washing a duvet in Stuttgart-Mitte
What is not allowed in the machines?
Shoes (they damage the drum), dyeing (dye residue ends up in the next load), dog or horse blankets (people with allergies wash after you), workwear with oil, petrol or heavy soiling, and stiff rugs. Soft, foldable rugs are allowed.
Laundry Stuttgart-Mitte: can I drop off my washing?
No. Wash&Go is a self-service laundromat: you wash your own laundry on professional machines whenever it suits you. We do not accept laundry for drop-off.
Discount card
What does the discount card give me?
Bonus credit when you top up: €10 becomes €11, €20 becomes €23, €30 becomes €36, €50 becomes €62.50. Everything about the discount card
Where do I get the discount card at the laundromat Stuttgart-Mitte?
At the payment terminal, against a €5 deposit. You should use it for at least 3 months.
Can I use the card at other Wash&Go laundromats?
Yes, it works at all 7 Wash&Go laundromats, from Stuttgart to Ludwigsburg and Karlsruhe.
How do I top up credit?
At the payment terminal in the laundromat, with cash or a credit or debit card. The bonus is on the card immediately.
Can my team or my guest use the discount card?
Yes. Top it up and hand it on, so nobody needs cash. Every payment comes with a receipt.
Do I get my deposit back?
Yes. Call the support hotline 0711 96893785 from the laundromat and you get your €5 back. Remaining credit is not paid out.
About Wash&Go
Who runs the laundromat Stuttgart-Mitte?
Wash&Go, with self-service laundromats in Stuttgart, Ludwigsburg and Karlsruhe since 2009. Stuttgart-Mitte is the flagship and has its own location manager. washandgo.com
Which other Wash&Go locations are there?
Three more in Stuttgart: Laundromat Stuttgart-West, Laundromat Stuttgart-Ost and Laundromat Bad Cannstatt. Plus the Laundromat Ludwigsburg, the Laundromat Karlsruhe Weststadt-Mitte and the Laundromat Karlsruhe-Oststadt.
Whom do I call if something does not work?
The support hotline 0711 96893785, or you can write via WhatsApp. We also help while you are standing in front of the machine.